Account orders on GAMEZON never go to a seller’s private chat. You pay in RM on the site. GAMEZON holds the money, Support opens an order group, and the login is handed over there.

If a listing shows WhatsApp, Telegram, Discord or a QR code, treat it as a fake path. Report it from Account Safety and do not send money off the platform.

What happens after you pay

Checkout creates one order for one listing. There is no cart of mixed items and no Player ID top-up on the product page. The payment status changes to paid only after the gateway confirms the charge.

GAMEZON keeps the funds in escrow. The seller cannot withdraw anything at this step. Support then reads the listing, the screenshots, and the region you bought.

• The order number is the only ID you should quote in a ticket.
• A status of processing means Support has the case, not that the seller already sent a password.
• If payment fails, the listing stays up. You can try again from the same product.

Who sits in the order group

Every account sale and account rental uses a closed group: buyer, seller, and GAMEZON Support. That is the only place login details should appear. The listing page itself has Buy Now or Book Now, never Chat seller.

Companion and boosting providers may have a public GAMEZON profile after you book. Account listings do not. That split is on purpose so a buyer cannot skip escrow after seeing a password.

What Support checks before handover

Support matches the game, region and device on the order with the photos on the listing. They ask the seller for a fresh login only inside the group. Support checks include:

• Title, rank and skin count line up with the gallery.
• The seller is an approved seller, not a guest account.
• No phone number is waiting in the description.
• Official verify, if shown, was added by GAMEZON, not typed by the seller.

If the listing does not match, Support can pause delivery and open a refund path under the Refund Policy.

After you confirm

Once you have the login and the account works as described, you confirm the order. GAMEZON then takes commission and settles the seller. Until you confirm, or the window closes with no dispute, the money stays with the platform.

Change the password only after Support says the handover is done. If you change it early and then ask for a refund, the case is usually closed against the buyer.

If something goes wrong

Write in the order group first. If the group is quiet, open Ticket Support and paste the order number. Do not pay a “faster delivery” fee to a personal wallet.

Recovery cover is not on every listing. It only applies when the card shows that mark after official verify. Read Order Support before you assume a full refund.

GAMEZON is a Malaysia marketplace. Every shelf price, every checkout total and every refund is in Malaysian Ringgit.

Why every price is in RM

Buyers should not convert USD or CNY in their head while they compare Honor of Kings and Valorant listings. The header shows EN / MYR. Extra currencies are not live on this static build.

Sellers must type the price in RM when they submit a listing. A “USD 20, pay me on TnG” line in the description is a reject reason.

One listing, one checkout

GAMEZON does not use a multi-item cart. You open a product, then Buy Now or Book Now. That keeps account handover on a single order, with one Support group and one payment status.

• No Player ID top-up field on the product page.
• No mixed cart of a rental plus a companion hour.
• Cards and vouchers under Buy & Sell still check out as one SKU.

No seller contact on account pages

Account sale and rental pages hide the seller’s phone and chat. Payment goes to GAMEZON, not to a personal QR. If you need help, use the order or Help Centre.

Boosting and companion bookings can message the provider after payment. They still cannot ask you to pay again outside the site.

How to spot an off-platform ask

Dummy examples we use in training copy:

• “Pay RM 50 less if you transfer now.”
• “Add me on WhatsApp, I send the code faster.”
• “The site fee is high, use my Boost e-wallet.”

Stop the chat. Do not send a screenshot of your bank app. Open a ticket and quote the listing.

Policies to read before you pay

Keep these four pages with the checkout:

• Terms of Use
• Privacy Policy
• Refund Policy
• Prohibited Items

Read those four pages before you pay. The checkout total stays in RM.

Registering a GAMEZON account does not let you publish. You apply as a seller, pass identity review, then submit each listing for a second check.

Why review comes first

The platform holds buyer money and runs account delivery. A seller who cannot be identified cannot be settled, suspended or reported. Review is the gate, not a marketing badge.

Guest buyers can browse. They cannot list Rent, Buy & Sell, Boosting or Companion items.

Seller identity

The apply form asks for a name, a Malaysian contact email, and a document photo. GAMEZON staff compare that file with the account. Review is usually one to three working days.

• Blurred documents go back to the seller.
• A second person cannot reuse the same file on another shop.
• Passing review does not mean every future listing is auto-live.

Listing review

Each listing is a new ticket. Staff look at game, region, RM price, gallery and the words in the description. Account listings are rejected if they include a chat handle.

Only approved cards appear on the public shelf. A hidden listing is still visible to the seller in Seller Centre.

What gets rejected

• Stolen or “shared family” accounts the seller cannot prove.
• Cheats, malware or phishing kits.
• Prices in another currency, or “pay me outside”.
• Empty galleries or screenshots from another shop.

See Prohibited Items and Listing Rules.

How to apply

Open Become a Seller, send the form, then wait for the email. After you are approved, build the listing and submit it. Do not message buyers while the card is still in review.

Rank Boosting and Play Companion use Book Now. The session starts after GAMEZON confirms payment. Starting in a Discord call before the order exists is off-platform and not protected.

Book Now is the start

The button creates an order with the game, the hours or the rank target, and the RM price. Until that order is paid, the provider should not ask for your login or your schedule in a private app.

What the listing must show

• Game and region, written in English on this site.
• Start rank and target rank, or the length of a companion session.
• Price in RM, not “from RM” with a hidden extra fee.

If the card is vague, do not book it. Ask Support, not the seller’s phone.

After payment

The order page is the record. You can message the provider there. GAMEZON can join if the session does not start or the rank does not move.

Account sale and rental still go through Support delivery. Booking a booster is not a way to skip escrow on an account.

Changing a booking

Write on the order if you need another time slot. If nobody replies, open Ticket Support. A refund before the session starts follows the Refund Policy.

Account orders stay different

A booster who asks for the password of an account you just bought on GAMEZON must do that inside the related order, with Support in the loop. A WhatsApp “send code” is a report, not a shortcut.

Rent listings show an hourly or daily price in RM. GAMEZON Support delivers the account for the booked window and takes it back when the time ends.

Hourly and daily rent

The product card uses Book Now. You pick a window, pay once, and wait for the order group. There is no chat button on the shelf.

A “from 1 hour” line means the seller’s minimum. Extra hours are a new order or an extension Support writes on the same order, not a side transfer.

How handover works

Support sends the login at the start of the window. You play. You do not add your own email as the master account. You do not sell skins off the rental.

• Screenshot the home screen if the rank does not match.
• Stay in the group until Support closes the window.
• Do not post the password on social media.

When time runs out

Support changes the password or asks the seller to. Keeping the login after the rental is a ban reason.

Recovery cover

Recovery cover only exists on listings that show the mark after official verify. A cheap rental without the mark is not insured. Read the listing tags before you pay.

What you must not do

• Pay the seller a “deposit” outside GAMEZON.
• Ask for tomorrow’s password in WhatsApp.
• Use the account to boost a third person without a new order.

Problems go to Order Support.

Boosting is a booked service. The order stores the start rank, the target and the RM price. GAMEZON can step in if the work stops.

The order is the record

Screenshots, rank changes and pauses should live on the order. A Telegram group with no Support member is not a GAMEZON record.

Rank and price

If the listing says Diamond to Immortal for RM 449.00, that is the job. A seller who later says “extra RM 80 for weekend” must create a new listing or cancel with a refund, not collect cash.

Account access

Some boosts need a login. That access is requested on the order. Support can see it. A password sent only to the seller’s phone is outside the rules on Prohibited Items.

If boosting stops

Open the order and a ticket. GAMEZON can pause payout, refund the unused part, or move the job.

No WhatsApp passwords

If anyone asks you to share a password on WhatsApp, stop. Use Account Safety. Keep the order number in the ticket subject.

Companion listings are play sessions, not account sales. You book hours on GAMEZON. After payment you may message the provider on the order.

Sessions, not account sales

A companion should join your lobby or share a party. They should not take your account home. If the card reads like a rental, use Rent Accounts instead.

Booking hours

Pick the length on the product, pay RM, then wait for the order to show paid. Voice apps can be agreed on the order after that. Paying first in a personal wallet is not a GAMEZON booking.

Provider profiles

Companion and boosting providers may show a public GAMEZON profile. Account sellers do not get that link from an account product. Buyers should not hunt a store page to skip Support.

Messages after payment

In-order messages are for time, game ID and language. They are not for a second price. GAMEZON can read the thread when a ticket is opened.

Why accounts stay closed

Account sale and rental still hide seller contact. That is the same rule as the homepage trust row: Support delivery, no seller chat. Companion chat does not unlock an account listing.

GAMEZON holds payment and runs delivery so a seller cannot take money and disappear, and a buyer cannot skip the platform after seeing a login.

Why contact is hidden

If the product page showed a phone number, both sides would finish on WhatsApp. Escrow would be optional. The homepage promise — Support delivery, no seller chat — would be empty.

Escrow and delivery

You pay GAMEZON. Support hands over the account in the order group. You confirm. Then the seller is settled after commission. That chain needs the contact to stay off the listing.

What sellers must not post

• Phone, WhatsApp, Telegram, Discord, WeChat or LINE.
• QR codes and “add me” images in the gallery.
• A link to an off-site store.

Staff remove those listings. Repeat sellers can lose payout. See Prohibited Items.

How to report

Use Account Safety or Ticket Support. Paste the product URL and a screenshot. Do not warn the seller in a side chat first.

What happens next

GAMEZON can hide the card, hold the order, and write to both sides. GAMEZON can hide the card, hold the order, and write to both sides.

A Book Now click is not a Discord handshake. The order keeps the rank target, the RM price and the provider on GAMEZON.

What the order stores

Start rank, target rank, game and region sit on the order. If the provider wants a new price, they cancel and relist. They do not collect a weekend surcharge on TnG.

When the session may start

Only after payment shows paid. A voice call before that is off-platform. Support will not refund a session that never had an order.

If the rank does not move

Write on the order, then open Ticket Support. GAMEZON can pause payout or refund the unused part under the Refund Policy.

Passwords

Any login for boosting goes through the order group. A WhatsApp code is a report, not a shortcut. See Account Safety.

Homepage cards show Official verify and Recovery cover. They are GAMEZON marks, not seller slogans.

Official verify

Staff checked the listing against the screenshots and the seller file. It does not mean the game publisher blessed the sale. It means the card passed GAMEZON review.

Recovery cover

Cover only applies when that mark is on the card after official verify. A cheap listing without the mark is not insured. Read the tags before you pay RM.

What the marks are not

• Not a promise that the rank never drops.
• Not a licence from Honor of Kings or Valorant.
• Not a reason to pay the seller outside checkout.

If a mark looks fake

Sellers cannot type those words into a description and get the badge. If a gallery image pastes a yellow tag, report it from Listing Rules.

A new shop does not go live on the same day as the apply form. Identity first, then each listing. Checklist:

Identity file

Name and document must match. A blurry photo comes back. One file cannot open two shops.

First listing

Game, region, RM price and gallery are reviewed again. Account cards with a phone number are rejected. Start at Become a Seller.

After you are live

Later listings still go through review. Passing once is not a free pass. Read Prohibited Items.

Buyers pay GAMEZON. Sellers do not see withdrawable cash until the order is confirmed or the window ends with no dispute.

While the order is open

Funds sit in escrow. Commission is not taken yet. Support can still refund under the Refund Policy.

After confirm

GAMEZON takes commission, then settles the seller in RM. Manual settlement is enough for this MVP story. There is no second wallet on the listing.

If you paid outside

There is no escrow and no platform refund. Report the listing from Account Safety.

Cards show a small line under the title, such as China · Android or Global · PC. Buy that line, not a guess.

Region

China and International are set on the listing after you pick the game. A Global Valorant login will not drop you into a China Peace Elite account.

Device

Android, iOS, PC or WeChat bind is part of the SKU. If you need iOS and the card says Android, do not buy and hope Support can switch it.

If the line is wrong

Stop at handover and write in the order group. A mismatch is a refund path, not a reason to finish on WhatsApp. See Order Support.