Privacy Policy
Last updated 9 September 2026 · Prices in RM · Support-handled orders
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Held paymentYou pay GAMEZON. The seller is settled after the order rule.
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Trackable orderStatus lives on My Orders, not in a seller chat.
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Help on-siteTicket · Refund · Prohibited. No off-platform deal.
1. What we collect
We collect the email and password you use to register, the name you set later, order and payment status, tickets you send, and basic device data needed to keep the site working.
Sellers also send identity documents for review. GAMEZON uses those files only to check the seller, not to publish them on a listing.
2. How we use it
- Create and sign in to your account.
- Take payment in RM and show order status.
- Let Support deliver account orders and handle tickets.
- Review sellers and listings.
3. Sharing
We do not sell your contact list. Account listings never show the seller’s phone or chat. Payment processors receive what they need to complete a charge. Support sees order data when they join a case.
4. Cookies
The site uses cookies for sign-in, language and currency (EN / MYR). You can block cookies in the browser, but sign-in may stop working.
5. Keeping data
We keep order and ticket records for as long as we need them for refunds, disputes and legal duties. You can ask us to update your profile from Profile Settings.
6. Contact
Privacy questions go through Ticket Support or Help Centre.